Once your order is placed, you will receive an email after checkout, confirming your order with a link for tracking. This link will be updated with a tracking number once our warehouse dispatches your item.
If you wish to change your order for any reason, please email firstname.lastname@example.org as soon as possible.
We will do our best to try to help, however we cannot guarantee that we can meet all requests due to our speedy dispatch times.
We ship all items with Auspost.
Please note that ALL parcels are sent as authority to leave ie no signature required. This is to protect the safety of postal workers during the pandemic.
Tracking notifications will come from 'Online Warehouse' and it is the responsibility of the customer to track, receive or divert their package as required.
All orders are tracked with Auspost.
Once an item leaves our warehouse, it is the responsibility of Auspost to deliver it to you on time.
Any enquiries about lost parcels must made by you directly to Auspost, once the item has left our warehouse.
We are more than happy to assist you in resending tracking number if you have lost it, just reach out.
RETURNS & EXCHANGES
Yes, if you order has not been dispatched.
Our orders are usually fulfilled by our warehouse on the same business day for orders before Midday, or the next business days for orders on the weekend or after this time.
If you wish to change or cancel your order, please contact us immediately and we will do our best to assist you.
Our fullfillment process is automated and extremely efficient, meaning your order is gerneally packed and ready for shipment withing an hour two of placing your order. If that has occurred already, we are unable to cancel the order.
In this case, you can proceed with a refund or exchange on receipt of the goods.
If you decide our sheets aren't for you, you can request a refund within 60 days of purchase.
To complete your return, please contact via the form below or email us at email@example.com and quote your order number.
We will refund items over 60 days in the event they are deemed faulty or defective as per the Australian Consumer & Competition Commission Guidelines. Please email us to arrange the return of faulty items.
Once your item is received and inspected, we will send you an email to notify you that we have received your returned item and the outcome of our inspection.
If deemed faulty, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Read our full refund policy here.
We make fitted cot sheets featuring a hidden waterproof layer in the reverse side.
This means that you have an all-in-one waterproof fitted sheet, rather than a traditional separate mattress protector and fitted cot sheet.
It's hard to believe isn't it? Textile manufacturing has come a long was since we were kids. Thankfully there are clever people who paid attention in chemistry class!
Today there is a wonderful product called Polyurethane Laminate or PUL for short (a high-tech man made film that is bonded to fabric, making the piece of fabric waterproof). It is the same technology that is used in modern cloth nappies.
Our sheets can easily absorb up to 100mL of fluid, more than enough to cope with nappy leaks and milk spills.
Nope! Forget about any thoughts of a crunchy hospital mattress or plastic PVC layers. We have worked really hard to source the absolute best materials to create a product that looks and feels just like a regular fitted sheet when on your cot mattress. No crunching, we promise!
The waterproof film we use is 0.02mm (less than half the width of the average human hair) which is bonded to a fabric layer. It also happens to be slightly flexible, so unlike crinkly cellophane, it moves with the fabric and feels soft to touch. The waterproof membrane is super thin, flexible and pretty much invisible when on your mattress.
Polyurethane laminate film is permeable to air. This means that it allows the flow of air molecules to pass through it's microscopic holes. However, larger molecules like water are too big to pass through and so the film is waterproof.
They certainly are, PUL is used in modern cloth nappies and medical grade textiles and dressings. It is totally stable and safe for use in babies and children's products. It contains no BPA's or other nasties.
We follow the bedding recommendations provided by Red Nose which includes sleeping babies on a firm mattress, with no extra layers of padding added to the sheet that might interfere with the firmness of the surface.
You can find safe mattress advice here using the Australian/New Zealand standard AS/NZS 8811.1:2013 Sleep surfaces – test for firmness.
Even if you don't buy our sheets, we recommend checking this out, as it is a voluntary standard and you might be surprised to learn that many mattresses actually don't meet the recommendation.
We use 300 thread count, GOTS certified organic cotton fabric sheeting. We also use GOTS certified eco friendly dyes and digitally print our fabric, a significantly more environmentally friendly alternative to traditional print methods.
The waterproof component is polyurethane laminated fabric sewn into the reverse side of the sheet.
Absolutely. We have spent over three years developing our product. Our original prototypes have been well tested by our three children and are still going strong 6 years later. We absolutely guarentee the quality and workmaship of our product.
We recommend a minimum of two sheets, but three is best. Two sheets on the bed, one in the wash or cupboard.
Pro tip: We like to layer one sheet over the other for a super speedy sheet change in the middle of the night, hence the two sheets on the bed at once.
Aside from our gorgeous designs, super soft fabric and quality composition, we use the best PUL on the market. Our sheets require no special treatment and can be washed with regular laundry.
The fine print on other brands of waterproof sheets will tell you to wash on cold, no tumble drying, no exposure to UV light etc... When low grade PUL is exposed to these conditions it will literally fall apart or become hard. Kind of impractical huh? Thankfully our sheets easily handle a regular laundering process.
We are the only waterproof fitted sheet on the market that complies with the safe sleeping guidelines as recommended by Red Nose.
Just throw it in the washing machine with the rest of your laundry!
Check out our Care Instruction page for more details or the care label on the inside of your sheet.
No we don't. We prefer to use and age appropriate sleeping bag or swaddle rather than a separate flat sheet.
We have some exciting plans for 2022. Our single sheet & king single range is currently in production along with a new mini cot size.
Keep an eye out on our socials and subscribe to our newsletter to be the first to know when thy arrive!